Question 1

How do I know if Hound's Table meals are right for my dog's specific needs?

Accepted Answer

Hound's Table customizes every meal based on your dog's unique profile. By entering your dog's breed, age, weight, activity level, allergies, and feeding goals, we tailor portions and nutrients precisely. This personalized approach ensures balanced nutrition without guesswork, perfect for dogs with sensitivities or special dietary requirements. Start building your dog's custom plan here.

Question 2

What makes Hound's Table meals better than regular kibble or raw diets?

Accepted Answer

Our meals combine the best of fresh, gently cooked food with balanced nutrition. Unlike typical kibble, we avoid ultra-processing, and unlike unbalanced raw diets, our recipes meet AAFCO standards for complete adult nutrition. Plus, each meal is precisely portioned and delivered fresh, so you get the convenience of kibble with all the benefits of whole-food ingredients. Learn more about our nutritional difference here.

Question 3

How often will my dog's meals be delivered and how fresh are they?

Accepted Answer

We deliver fresh, refrigerated meals twice a week — every Sunday and Wednesday. Meals are gently cooked in small batches and arrive chilled, never frozen or reheated twice. Our slim, stackable packs fit easily in your fridge, ensuring your dog's food is always fresh and ready to serve. Check our delivery details here.

Question 4

Can I feed Hound's Table meals alongside my dog's current food?

Accepted Answer

Absolutely! Our Half Board plan is designed for mixed feeding routines. It lets you supplement your dog's existing food, like kibble or raw diets, with fresh, balanced meals tailored to their needs. This gradual approach is budget-friendly and helps upgrade nutrition without a full overhaul. Explore the Half Board plan options here.

Question 5

How do you ensure the meals meet my dog's nutritional requirements?

Accepted Answer

Every recipe is formulated to meet AAFCO nutrient profiles for adult maintenance. We use premium, hormone-free proteins, nutrient-dense vegetables, and balanced vitamins and minerals. Plus, our personalized portioning accounts for your dog's metabolism, activity, and body condition to deliver the right calories and nutrients each meal. See our complete menu and formulations here.

Question 6

What if my dog has food sensitivities or allergies?

Accepted Answer

We offer hypoallergenic options like our Rabbit recipe, which uses novel proteins easy on sensitive stomachs. Our personalized profiles let you specify allergies and sensitivities so we can exclude ingredients accordingly. This ensures your dog enjoys meals that are both delicious and gentle. Learn about our sensitive dog recipes here.

Question 7

How do I sign up and start feeding my dog with Hound's Table?

Accepted Answer

Getting started is simple and quick. Create your account by providing your delivery and dog's profile details, then choose between the Full Table or Half Board plan. Once done, your first delivery will arrive fresh on the next Sunday or Wednesday depending on your order time. Begin your journey to fresh feeding by signing up here.

Question 8

Can I adjust my dog's feeding plan after signing up?

Accepted Answer

Yes! Flexibility is built into our service. You can pause, skip deliveries, change portion sizes, or update your dog's profile anytime through your dashboard. This lets you adapt as your dog's needs or routine change, without hassle. Manage your plan easily at your personal dashboard here.

Question 9

How does Hound's Table handle pricing and billing?

Accepted Answer

Billing aligns with your delivery schedule — you only pay for meals you receive. Orders placed before Wednesday 11:59 PM (Toronto) are charged that Wednesday night and delivered the following Sunday; after cutoff, billing and delivery move to the next week. This transparent approach ensures you're charged fairly and can manage your subscription conveniently. Find detailed billing info here.

Question 10

What are some examples of the recipes you offer and their benefits?

Accepted Answer

We offer a variety of gently cooked recipes tailored to different needs. For example, our Salmon recipe is rich in Omega-3s for skin and coat vitality, while Bison provides high-protein fuel for active dogs. Rabbit is hypoallergenic and easy to digest, perfect for sensitive pups. Explore the full rotating menu and find the perfect match for your dog here.

Question 11

Why are some portions larger than others?

Accepted Answer

Easy! Each protein contains a certain fat content. Some meats are leaner than others, therefore, we portion each recipe exactly to your dog's nutritional needs.

Question 12

Are all your ingredients organic?

Accepted Answer

Our meats are game meats or are naturally raised without hormones or antibiotics. Our produce is all certified organic. All additives like Zinc Picolinate and kelp powder are also organic. Our nutritional powder is proprietary, full of vitamins and minerals perfectly balanced for your dog's needs.

Question 13

Are any of your treats hypoallergenic?

Accepted Answer

Yes. Our freeze-dried duck hearts are hypoallergenic. We're also currently working on some new recipes so stay tuned. Browse our treat selection here.

Question 14

When will I be billed?

Accepted Answer

No matter the time of your order, we charge on Wednesday nights at 11:59 PM (Toronto). Your delivery goes out the Sunday after that charge.

Question 15

What is your return window?

Accepted Answer

You have 1 week from the time of purchase to request a refund and return your product or service if you are unhappy with it or if something is wrong.

Question 16

What are the conditions for returning an item?

Accepted Answer

To be eligible for a return, your product must meet the following strict guidelines:It must be returned in the exact same packaging it was originally sent in.It must be completely damage-free. If any damage is found upon inspection, your refund will be canceled immediately.

Question 17

Who pays for the return shipping costs?

Accepted Answer

We do! Hound's Table is fully responsible for all return shipping costs. We cover the return shipping fee even if your original order did not qualify for free shipping.

Question 18

What happens if an item is damaged during delivery?

Accepted Answer

Please note that Hound's Table is not liable for any damages that occur to items during transit or transportation. While we thoroughly inspect and carefully package every item to prevent transit issues, damages caused by the carrier are not covered under this policy.

Question 19

How long does it take to get a refund?

Accepted Answer

Once we receive your returned item, our team will inspect it to ensure it follows our packaging and damage-free guidelines. If approved, we will proceed with your refund. While the refund may take a couple of days to process, you will be notified as soon as your money is sent back to you.

Question 20

Why was my order canceled by the company?

Accepted Answer

On rare occasions, we may experience unexpected inventory shortages or quality check issues that require us to cancel an order. If this happens, we will notify you in advance, and any online payment made will be fully refunded.

Question 21

How can I contact customer support regarding a return?

Accepted Answer

If you are not completely satisfied with your purchase for any reason, please reach out to us so we can help resolve the issue:Email: hello@houndstable.com